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No more waiting on hold or negotiating at payment desks. We secure bed admissions globally, arrange insurer payment guarantees and keep your family updated in real time, so you can focus on healing while we handle the administration.
An ICU at 30,000 feet. We arrange fully equipped critical-care aircraft staffed by intensive-care medical crews with full life-support systems, so patients reach the care they need quickly and safely.
We arrange ground ambulance transfers worldwide, with a paramedic, nurse or intensive-care team and the equipment the patient needs. The same desk lines the transfer up with flights, discharge and the receiving hospital, so no one is left waiting.
Whether it's a medical emergency or a non-medical crisis, we bring calm and order to cross-border situations. From hospital admissions, payment guarantees and commercial stretcher repatriations to lost documentation, emergency rerouting and family travel escorts, one call mobilises our desk to find a solution.
ICU-grade care at 30,000 feet, without private charter costs. We work with airlines to secure medical approvals, stretcher and wheelchair assistance and tarmac access, and send dedicated paramedics to manage a smooth bed-to-bed transfer.
When a family is grieving, we take care of the formalities. We handle the legal work, consulate clearances and international transport of mortal remains with dignity, so the family can focus on what matters.
Specialist services
Specialist NICU coordination and newborn transfers by air or ground, with a neonatal doctor and nurse, transport incubator and ventilator support, while parents are kept informed at every step.
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Cross-border care with full transparency. We match you with vetted, accredited hospitals, provide clear cost estimates, handle visas and translators, and stay with you until you're safely back home recovering.
Read moreTransfers for patients on ECMO heart-lung support, coordinated with a specialist ECMO team, a suitable aircraft and the receiving ECMO centre, bed to bed.
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Site logistics with clear accountability. We oversee hospital and site-level operations, vendor coordination and critical infrastructure readiness, keeping every facility running smoothly and ready when lives depend on it.
Read moreOur coordination team is available 24/7.
Azor coordination team
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