Hospitalization assistance
Global Hospitalization Assistance
When someone falls ill or is injured far from home, the hardest part is often not the treatment. It is finding the right hospital, getting admitted and sorting out who pays.
Azor takes that weight off the patient and the family. We find a suitable hospital, secure the bed admission and lock in the payment guarantee with your insurer, so treatment can start without arguments at the payment desk.
While the patient is in hospital, our Alarm Center desk stays in touch with the treating doctors and keeps the family updated in real time. When it is time to leave, we plan the discharge and, if needed, the journey home.
How it works
From the first call to the handover
Tell us about the case
Share where the patient is, what happened and your insurance details, by phone, email or the request form.
We find the right hospital
Our Alarm Center desk checks the patient's needs and identifies a suitable, accredited hospital nearby.
Admission and payment arranged
We secure the bed admission and agree the payment guarantee with your insurer before costs pile up.
Monitoring and updates
We follow the case with the treating team and keep the family informed at every step.
Discharge and the way home
We plan discharge, follow-up care and, where needed, ground transfer or repatriation.
Questions
Global Hospitalization Assistance FAQs
Can you arrange admission in any country?
We work to find a suitable hospital wherever the patient is. What is available depends on the location and the patient's condition, and we tell you plainly what is possible.
Do you deal with my insurer directly?
Yes. We liaise with your insurer on approvals and the guarantee of payment, so the hospital has what it needs and you are not left negotiating at the desk.
How will my family be kept informed?
A coordinator keeps the family updated on the patient's condition and plans, and answers their questions throughout the stay.
What happens after discharge?
We arrange follow-up care and, if the patient needs to travel, a ground transfer or repatriation home.
Need a hospital admission abroad?
Our coordination team is available 24/7.