Patient repatriation
Patient Repatriation on Commercial Airlines
Many patients who are stable enough to fly can travel home on a scheduled airline with the right seating and a medical escort, at a fraction of the cost of a private air ambulance.
Azor cuts through airline paperwork to secure medical approval, stretcher or wheelchair assistance and tarmac access. A dedicated paramedic, nurse or doctor travels with the patient and manages the transfer from bed to bed.
We arrange the ground ambulances at both ends and the admission at the receiving hospital, so the patient is never left waiting between legs.
How it works
From the first call to the handover
Fitness to fly
We confirm with the treating doctor that the patient can travel on a scheduled flight and what care they need.
Airline approval
We request the airline's medical clearance and the right seating or stretcher.
Escort and equipment
We assign the medical escort and arrange approval for any equipment on board.
Bed-to-bed journey
Ground ambulance, flight and ground ambulance again, with the escort throughout.
Admission at home
The patient is handed over to the receiving hospital or care at home.
Questions
Patient Repatriation on Commercial Airlines FAQs
When is a commercial flight suitable instead of an air ambulance?
When the patient is stable and their doctor confirms they are fit to fly with a medical escort. If they need intensive care in the air, we recommend an air ambulance.
How long does airline approval take?
It depends on the airline, the route and the patient's condition. We submit the request as soon as the treating doctor confirms fitness to fly and keep you updated.
Who travels with the patient?
A dedicated paramedic, nurse or doctor, depending on the patient's needs. A family member can usually travel too.
Is repatriation covered by insurance?
Many travel policies cover medically necessary repatriation. We liaise with your insurer on approval and payment.
Need to bring a patient home?
Our coordination team is available 24/7.