Funeral assistance
Funeral Assistance
Losing someone abroad is devastating, and the paperwork that follows can feel impossible. Our team takes it over, quietly and with care, so the family can grieve.
We handle the legal work, consulate clearances and international transport of mortal remains, working with licensed local providers and the family's chosen funeral director at home.
Religious and cultural requirements are respected throughout. Where the family prefers, we can also arrange a local burial or cremation abroad.
How it works
From the first call to the handover
Call us
Tell us what has happened. A coordinator will guide the family gently through what is needed.
Documents and clearances
We work with local authorities and the consulate on the death certificate and permits.
Preparation
Licensed local providers prepare the remains to the destination country's requirements.
Transport home
We book the flight and handle the travel documents.
Handover
We coordinate with the family's funeral director to receive the deceased at home.
Questions
Funeral Assistance FAQs
What documents are needed?
Usually a death certificate, a consular clearance and a transport permit, along with others depending on the countries involved. We tell you exactly what is needed and handle the process.
How long does repatriation of remains take?
It depends on the countries involved and the local formalities. We keep the family informed of each step and the expected timing.
Can religious requirements be respected?
Yes. We work with providers who respect religious and cultural practices, and we plan around them.
Is this covered by insurance?
Many travel policies include repatriation of mortal remains. We liaise with the insurer on approval and payment.
Need help bringing a loved one home?
Our coordination team is available 24/7.