Step 1 of 7 · 24/7 Intake & Case Activation
01. Initial Intake & Case Activation
You contact our 24/7 Alarm Center. Our flight and medical coordinators immediately log your case details and open a dedicated operational file.
Our operational workflow
Step 1 of 7 · 24/7 Intake & Case Activation
01. Initial Intake & Case Activation
You contact our 24/7 Alarm Center. Our flight and medical coordinators immediately log your case details and open a dedicated operational file.
Step 2 of 7 · Clinical File Review
02. Comprehensive Medical Review
Our chief medical team evaluates patient records and attending physician notes to establish baseline fit-to-fly requirements.
Step 3 of 7 · Medical Assessment & Evaluation
03. Bedside & Remote Evaluation
We conduct a precise online or physical clinical assessment to determine required medical escort levels, oxygen supplies, and life-support staging.
Step 4 of 7 · Transparent Service Quotation
04. Transparent Service Scope & Proposal
We issue a clear, fully itemized quotation and flight scope with direct pricing and zero hidden fees.
Step 5 of 7 · Multi-Agency Clearances & Permits
05. Regulatory & Airline Approvals
Upon authorization, our Alarm Center gathers required documentation, securing airline fit-to-fly clearances, permits, and partner logistics simultaneously.
Step 6 of 7 · Paramedic Staging & Flight Prep
06. Specialized Escort & Patient Preparation
An experienced flight nurse or paramedic is assigned to the case, preparing and stabilizing the patient for safe, comfortable transport.
Step 7 of 7 · Landing & Bed-to-Bed Medical Handover
07. Landing & Seamless Bed-to-Bed Handover
Upon arrival, our ground team executes a direct transfer to the receiving medical facility, ensuring complete continuity of clinical care.
Ready when you call
Contact our team 24/7 and we will start coordinating immediately.